PRIVACY POLICY

Privacy Notice

Knox House Trust Limited knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy statement. By visiting our website, you are accepting the practices described in this Privacy Notice.

What personal information does Knox House Trust Limited gather?

The information we learn from visitors helps us personalise and continually improve your experience at Knox House Trust Limited. Here are the types of information we gather.

Information you give us:

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future services for you, and communicating with you.

Automatic information:

We receive and store certain types of information whenever you interact with us. Upon your first visit to the Knox House Trust Limited website we may send a “cookie” to your computer. A cookie is a file that identifies you as a unique user. Knox House Trust Limited may use cookies to track user trends and patterns to better understand our user base and to improve the quality of our service. Knox House Trust Limited may also choose to use cookies to store user preferences. A cookie can tell us, “This is the same computer that visited the Knox House Trust Limited website two days ago,” but it cannot tell us, “This person is John Smith”, or even “This person lives in the United Kingdom.” Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalised experience at Knox House Trust Limited if we cannot recognise you, we want you to be aware that these tools exist.

E-mail communications:

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Knox House Trust Limited if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.

Information from other sources:

For reasons such as improving personalisation of our service we might receive information about you from other sources and add it to our account information.

Links to other sites:

Other sites Knox House Trust Limited link to are developed by people over whom Knox House Trust Limited exercises no control. These other sites may send their own cookies to users, collect data, or solicit personal information. Knox House Trust Limited may choose to exhibit its search results in the form of a “URL redirector.” When Knox House Trust Limited uses a URL redirector, if you click on a URL from a search result, information about the click is sent to Knox House Trust Limited, and Knox House Trust Limited in turn sends you to the site you clicked on. Knox House Trust Limited uses this URL information to understand and improve the quality of our search technology. For instance, Knox House Trust Limited uses this information to determine how often users are satisfied with the first result of a query and how often they proceed to later results.

Does Knox House Trust Limited share the information it receives?

Information about our users is an important part of our business, and we are not in the business of selling it to others. We share user information as described below.

Knox group of companies:

For the purposes of marketing, Knox House Trust Limited is a member of the Knox group of companies. If, from the information you provide, it seems that you may be better served by another company in the group of companies, we may forward your details to the other company by phone or email. If you do not wish for this to happen, please notify us by email and your details will not be shared.

Agents:

At times we may employ other companies and individuals to perform functions on our behalf. Examples may include database management, data analysis, providing marketing assistance, and providing customer service. They will have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional offers:

Sometimes we may send offers to selected groups of our customers in partnership with other businesses. When we do this, we do not give that business your name and address.

Protection of Knox House Trust Limited and others:

We release personal information when we believe release is appropriate to comply with law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Knox House Trust Limited, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

With your consent:

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Conditions of use, notices, and revisions:

If you choose to visit our website your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions including limitations on damages, arbitration of disputes, and application of the law of the Isle of Man. If you have any concern about privacy at Knox House Trust Limited, please send us a thorough description and we will try to resolve it.

Our business changes constantly. This Notice will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.

Who can I ask if I have additional questions?

Feel free to contact us any time and we’ll answer any additional questions you may have. You may write to us at:-

Knox House Trust Limited
Knox House
16-18 Finch Road
Douglas
Isle of Man
IM1 2PT